We are excited to be open to the public again! All of our normal services are back with the exception of events containing groups. Here at The Complete Paddler we take the situation with COVID-19 very seriously. Be assured that the health and safety of our customers and employees are our number one priority. As such, and in accordance with the instructions of the Public Health Agency of Canada, we have put in place several preventative measures.
Please keep in mind that due to Covid 19 we are seeing shortages on our shelves, longer shipping times and longer response times from our staff. The entire retail chain in the outdoor industry is seeing these problems from manufacturing, shipping and in store purchases. We apologize for any inconvenience you may experience. We are doing our best to resolve this situation.
As of July 7th, the following measures, protocols and services are in place:
Limiting the number of people in our store to enable social distancing. Enhancing the cleaning of our store’s facilities, product, and payment terminals. Requiring all customers and staff to wear masks in accordance with Toronto By-Law. Making sanitizer available and placing barriers at the cashier desk.
Please stay safe and give us a call at 416 255 6905 if you have any questions or concerns.