Here at The Complete Paddler we take the rapidly developing situation with COVID-19 very seriously. Be assured that the health and safety of our customers and employees are our number one priority. As such, and in accordance with the instructions of the Public Health Agency of Canada, we have put in place several preventative measures.
As of March 24th, the following measures, protocols and services are in place:
Our physical store doors will be closed, meetings (including meetings with suppliers), pool courses, events, gatherings, and sponsorship activities have been cancelled for at least two weeks.
We will be answering our phone and responding to emails. Additionally, our online store and shipping will continue without delays. We deliver online purchases personally – this allows us to both disinfect the boats and ensure that this service can continue throughout the coming weeks.
This means you don’t have to put your dreaming and planning for summer on hold. We offer you the possibility of continuing to shop for your favourite products, even in this time of social distancing. We are now offering:
- Sale prices for online shoppers.
- Free shipping on everything, including boats to major depots across Canada.
- Free door to door boat delivery in the Greater Toronto Area.
At the Complete Paddler we are outdoor enthusiasts just like you, and we therefore know how important it is for our mental and physical health to get outside and get on the water. That is why we will continue to offer boats, clothing, outdoor gear, and anything else you need for safe paddling. However, please do so responsibly and in accordance with social distancing recommendations – don’t go outside if you are showing symptoms of COVID-19. If you are not showing signs and decide to go outside, make sure to maintain a 2 meter distance from others.
Please stay safe and give us a call if you have any questions or concerns. 416 255 6905
Take a virtual tour of our massive store.